BlackBerry Desktop Software for Mac, click “Repair”.Īfter clicking one of the above options, your BlackBerry PlayBook tablet should have the current non-beta release of the BlackBerry PlayBook OS installed (v1.0.7).BlackBerry Desktop Software for PC, click “Install”.Depending on which version of BlackBerry Desktop Software you are using select one of the following options:.Enter your email address or uncheck “Yes, email me when updates are available”.If this occurs, disconnect the BlackBerry PlayBook tablet and repeat the previous steps to get the dialog to appear again. Note, this dialog will disappear when the BlackBerry PlayBook tablet boots up completely.A dialog will appear stating BlackBerry Desktop Software cannot connect to your BlackBerry PlayBook tablet.
If prompted, enter your BlackBerry PlayBook tablet password.Using the USB cable, connect the BlackBerry PlayBook tablet to your computer:.
Tip: BlackBerry Desktop Software is available for PC and Mac users, and the latest version can be downloaded from the BlackBerry Desktop Software website. Provided 24 hours have passed since signing up and installing the Developer Beta OS, complete the following steps using BlackBerry® Desktop Software to return to the current non-beta release (v1.0.7) of the BlackBerry PlayBook OS.
(For those who received a BlackBerry PlayBook tablet at BlackBerry DevCon Americas with the Developer Beta OS pre-installed, you can install v1.0.7 at any time.) The first thing you’ll need to know is that if you signed up for and installed the Developer Beta OS, you’ll need to wait approximately 24 hours before you can reinstall the current version (v1.0.7), otherwise your BlackBerry PlayBook tablet will apply the Developer Beta OS again. In the event you installed the Developer Beta OS and now want to return to the current PlayBook OS (v1.0.7), which is highly recommended if you are not a developer, here’s an overview of what to do: Another important thing to keep in mind is that some apps and games that are designed for the current PlayBook OS – which as of today is v1.0.7 – may not function properly with the Developer Beta OS (don’t worry, this will be fixed by the time PlayBook OS 2.0 is out of beta and ready for general availability). The Developer Beta OS doesn’t contain any updates of end-user features or functionality, so unless you are developing for the BlackBerry PlayBook tablet, you should not be using the Developer Beta OS. The situation is back to normal: I can plug in the USB connection and the Q10 is recognized right away.One of the announcements made at BlackBerry® DevCon Americas this year was the availability of the Developer Beta for the BlackBerry® PlayBook™ OS v2.0 (Development Beta OS), which is or designed to allow developers to test and refine their Android™ apps to run on the BlackBerry PlayBook tablet. I don’t know why this wouldn’t occur when the connection to the BB was made while it was turned on, but there you go. Turning off the BB, and then connecting it to the computer caused the BB to boot, and Windows to install the driver. When I found the instructions above, I tried those but found only the BlackBerry Virtual Private Network listed in the device manager, but no BB device driver. I signed out from my BB ID, and signed in again, and I also tried updating my BlackBerry ID password.
I was getting an error message that ‘a device on the USB port was not recognized.’ At first I thought it might be related to changing my computer password, since I had had some trouble with my PlayBook because of that. It was working fine all the while since I bought it, but then this weekend the computer wouldn’t recognize it, and BlackBerry Link couldn’t see it. I was having a similar problem with my Q10. In case anyone else is still having trouble with this, here is something else to try.